- What are your terms and conditions?
- Our FAQ’s form our terms and conditions. Please read them carefully before ordering. We can also send you a sheet of our full terms and conditions if requested.
- How much is shipping?
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Shipping is £3.00 for all t-shirt orders, no matter how many you order or where they are shipped to, it's always £3.00. Sometimes our store calculates shipping per t-shirt & not per order, if you are charged more than £3.00 for shipping please contact us, it will be refunded immediately.
All smaller items are shipped FREE!
ALL ORDERS ARE SENT VIA RECORDED DELIVERY.
- What countries do you ship to?
- We are now only able to ship to the UK
- How long will it take for my order to get to me?
- UK DELIVERY - In most cases It usually takes 3-5 working days for your order to be delivered.
However, some orders may take longer due to various factors. Please allow up to 21 days before contacting us about your order.
Pirate Kisses will do all they can to ensure a quick delivery time but we do not guarentee our delivery times.
- CHRISTMAS SHIPPING 2008
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UK DELIVERY - 2pm Saturday 20th December will be the deadline for ordering if you want to receive your item/s by Christmas - Last shipping day will be Monday 22nd December.
Any orders placed after this time will be shipped on Monday 5th January 2009.
Please note all of these delivery times are estimated and are not guarenteed - Once in the postal system delivery times are out of our control and are subject to delays around Christmas time.
- Your sizes are S,M,L & XL but how big are they?
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WOMENS - Skinny Fit
Small – 6-8
Medium – 8-10
Large – 10-12
XLarge – 12-14WOMENS - Standard
Small – 10
Medium – 12
Large – 14
XLarge – 16UNISEX - Skinny Fit
Small – 34-36
Medium – 36-38
Large – 38-40
XLarge – 40-42MENS - Standard/Loose fit
Small – 36-38
Medium – 38-40
Large – 40-42
XLarge – 42-44*Skinny fit t-shirts are fitted
*Standard fit t-shirts are loose fit - Will my t-shirt look exactly like the picture?
- Yes,your t-shirt will still look just like the picture.
But please note they are printed individually, so very tiny differences may occur.
- Will the crystal detailing be safe in the wash?
- Some T-shirts feature crystal detailing.
The crystals are attached well and should not come off even in the wash.
However, they can come off either in the wash or through general wear and tear.
We will not replace or refund t-shirts because the crystals have come off.
We are able to send replacement crystals at £1 for 10. Please contact us if you wish to purchase replacement crystals.
- How do i know how to wash/iron my t-shirt?
- Care labels are included in most t-shirts, if they are not then a care sheet for your t-shirt will be included with your order.
- Do you exchange or give refunds?
- Yes. We want you to be happy with your order so we will refund or exchange t-shirts up to 28 days from day of ordering.
All t-shirts should be returned unworn with original packaging and completed returns/exchange form (this is included with your order)
If you bought an item using a discount code, only the discounted price you paid will be refunded, not the original full price of the item or the current price of the item.
Any rufund given will be the cost of the items returned only, postage will not be refunded
Please be aware the cost of returning an item will only be refunded to you if item is faulty.
If you have any questions regarding this then please contact us via email michelle@piratekisses.co.uk
- Are your products safe for children?
- No.
Apart from our new range of baby clothes, All our products are for over 12 years and you must be over 18 to purchase from our store, so if you are under 18 please ask a parent or guardian to place your order.
Our badges are small and can be swollowed and should not be given to children, they also contain a sharp point. These badges are not suitable for children and should be kept out of reach.
It is the customers responsibility to ensure that products are used safely. Pirate Kisses takes no responsibility or liability for this.
- Can i contact you about my order?
- Yes. We are happy to answer any questions regarding your order.
Please do not contact us about delivery until 21 days have passed since you placed your order.
you can contact us by email michelle@piratekisses.co.uk
- My question is not here, what should i do now?
- Please contact us with any further questions via email
michelle@piratekisses.co.uk
- SAFETY WARNING
- All our products are for over 12 years and you must be over 18 to purchase from our store. Our badges are small and can be swollowed, they also contain a sharp point. These badges are not suitable for children and should be kept out of the reach of children. Pirate Kisses takes no responsibility for this.
- Privacy Policy
- The only information we store is the details you entered on ordering, except for credit/debit card details, we do not see these, or store these, paypal securly encrypts your credit/debit card details. We will only email you if you have placed an order with us. Your details are stored (except credit/debit card details) but are NEVER passed on to third parties.
- Prices
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Our prices can change from time to time with no prior notice due to varying printer prices & factors outside of our control.
Currently all 2007 Stock t-shirts are £8.50 each, these designs will be discontinued once sold out.
All 2008 stock & continuing 2007 stock t-shirts are £13.50 and will be available throughout 2008
New designs may be different prices than those set above
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

- How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
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No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
